How Cosmobutler works
Schedule a pick up and delivery date for your clothes and place your order, you don't have to select the number of items to be submitted
We bring a laundry bag for you and pick up everything you would like us to clean
We count and sort all clothes and textiles for you, clean them and carefully pack them in our protective bags
You receive an itemized invoice by e-mail and your clean clothes are delivered to your door
Free pick-up, delivery 7.99 Chf | Free delivery on recurring weekly orders | Minimum order 39 Chf
Your benefits at a glance
Safe and reliable
In the rare occasion where one of our partner employees makes a mistake and an item is lost or damaged, we will work with you to compensate you for up to 10 times the cleaning cost of the item.
Place an order in 3 easy steps: select your pick-up and delivery day and 2-hour time window. We also offer a convenient recurring cycle with simultaneous pick-up and delivery on the same weekday every week.
Place an order for your laundry or dry cleaning right away, with pick-up even today. The standard turnaround time is 2 days. If you're in a rush, we have a convenient express service with delivery on the next working day.
We have developed a thorough vetting procedure for selecting the best laundry and dry cleaning providers in your area. All our partners are contractually bound to adhere to our "Cosmobutler quality and process guidelines".
To ensure fast, efficient and knowledgable customer service, our local partners are available directly by phone or e-mail through our customer service contact, Monday to Friday from 8 AM to 6 PM.
Payment information is used exclusively to process your payment. You will see the name of the partner company who processed your order on the e-mail confirmation and invoice. We do not store your credit card data on our website. All credit card payments are processed directly by Datatrans, a trusted Swiss payment provider.
Flexible dates and times
Easy, convenient, time-saving! Enjoy more free time and order a service provider to the address of your choice.
Cleaning and all other services may also take place in your absence.
Our customer service is at your service Monday to Friday from 9 to 12 AM and 2 to 5 PM.
Your feedback is important to us! Reach out for questions and feedback about your order and help us to keep our quality high.
Only the best local laundries and dry cleaners
We scout the best regional providers for you and bring your clothes to the best local cleaners. Help us to keep a high quality standard by rating the quality of your clean clothes. You will receive a message with a link to a feedback form after your delivery. We collect all feedback and regularly review it with our local partners.
Our Cosmobutlers are your friendly couriers at the door. They greet you with a smile, pick up and deliver your laundry, and answer all questions you may have about your order.
Sustainable, regional, environmentally conscious
- We employ re-usable and recyclable laundry bags and garment covers, and avoid disposable plastic.
- We work with local cleaners to keep transport distances short.
- We constantly optimize our processes with regards to energy efficiency and environmental consciousness.